You have tried new creative. New audiences. New offers. Your CPA keeps climbing. The problem is not what you think it is.
Most brands skip the most important step. They jump straight to making ads. They test random ideas. They copy what competitors are doing. They launch, hope, and repeat.
Sound familiar?
You spend more every month but results do not improve. Each new campaign costs more than the last.
Ads stop working after a week. You are on a treadmill of constant production with no system for what to make next.
You test headlines, colors, thumbnails. But you are testing opinions, not hypotheses. There is no research behind the tests.
Your ads talk about your product. But your customers care about their problems. You are solving the wrong thing.
The brands that win do not make better ads.
They understand their customers better.
Three years in DTC advertising — from content writing to media buying to creative strategy. I have managed ad accounts, trained sales teams, and built creative systems for brands across ecommerce, education, logistics, and fashion. I find out what your customers believe, fear, and want. Then I build the creative around that.
"I do not guess what will work. I study your customer until the ad writes itself."
So what does that process actually look like?
Every engagement follows the same 9 stages. It starts with a free brand analysis. Click any step to see how I think.
Before I touch your ads, I need to understand your brand from the inside out. I audit your positioning, review your landing pages, break down your current media buying, and assess every piece of creative you are running. I deliver a detailed report with findings and recommendations. This is free and it is how I decide if we are the right fit.
I read everything your customers say. Reviews. Comments. Forums. Support tickets. I look for how they talk about their problem in their own words. Not what you think they care about. What they actually care about.
I map out what makes your customer act. What scares them. What they dream about. What stops them from buying. What pushes them over the edge. This changes everything about the ad.
I study what your competitors run. Which ads work and why. I find the ideas everyone copies too much. Then I find the space nobody is using. That is where your winning ad lives.
Each idea is built on something real. A fear. A desire. A gap in the market. Every angle maps back to the research. It is not a guess. It is a bet with evidence.
I write briefs that tell your editor exactly what to make. And why. The hook. The body. The CTA. The visual direction. Your production team knows what to build and why it matters.
I test one variable at a time. First the hook. Then the angle. Then the format. Each test answers one question. You always know what we are testing and why.
I look past the easy numbers. Why did it get clicks? Was it the hook? The message? The audience? I figure out what actually worked so the next round gets better.
Winners get more budget. Losers get cut. But the real value: I pull out what made the winner work. That lesson feeds the next batch. Every round of ads is smarter than the last. The system compounds.
Before I write a single ad, I need to understand your brand. So let us start there. I will audit your entire setup and deliver a detailed strategic report. Free. If you find it useful and want to keep going, we talk. If not, you keep the report and walk away with clarity you did not have before.
So what happens when this system meets a real business?
Emado Sleep Well — affordable mattresses and furniture in Cape Town. When I started, they were overspending on random ads with no idea what angles worked.
One sale every two days. $540/month in ad spend with nothing to show for it. Mass testing creatives with no research behind them. No angles. No system. Just throwing money at Meta and hoping something would stick.
Affordability anxiety was the dominant driver. Their audience needed to believe quality does not have to be expensive. Messenger-based selling also required a completely different creative approach than standard website ads.
Rebuilt the entire system. Structured creative testing across multiple angles. Built Advantage+ campaign architecture. Trained the sales team to speak in the language of their customers — the same words, fears, and desires from the research.
10+ creative variants tested. Slideshow pulled 2,656 leads. Lifestyle pulled 2,308. The affordability angle became the highest-performing message. Cut ad spend in half while increasing results.
Your strategy is working. We did 3 sales today. Today was a great day.Domitille — Emado Sleep Factory, December 2025
We got 5 sales today. It is first time. We really appreciate your hard work, Leon.Domitille — Emado Sleep Factory, December 2025
The way of following them, it is really working.Domitille — on the customer follow-up system
The affordability angle only worked because it was paired with emotional triggers from the research. When the sales team continued that same language in their conversations, trust carried from the ad to the sale.
Beds Joubert — same industry, same problems. I used the same process. The system works because it is built on research, not luck.
1-3 sales per week. No ad strategy. No creative testing. No structured process for handling leads once they came in.
Same framework. Different brand voice. Structured creative testing with value-driven positioning. Trained the sales team to speak in the language of their customers. That is what doubled their close rate.
Today we made 7 sales. One was postponed due to the absence of the client.Beds Joubert Factory Shop, December 2025
Those very beautiful advertisements.Beds Joubert — on the new creative
The system adapts. The principles do not change.
Leads generated. Managed $8,100/mo budget. Led and trained the marketing team. Reduced cost per lead by 60%.
Built Facebook presence from zero. Filled 3 full trucks every quarter. Created all content and strategy from scratch.
More monthly purchases. Grew from 32 to 62. Cut cost per purchase by 65%. Built retargeting that brought back 25% of visitors.
Research synthesis. Pattern recognition across large volumes of customer data. Brief structure. Strategic analysis.
Rapid concept ideation. Copy variations. Angle expansion from research inputs. Documentation.
Ad library research. Competitor creative tracking. Swipe file organization. Winning ad discovery.
Campaign architecture. Performance analysis. Audience insights. Creative testing infrastructure.
"Every system I build starts with DTC advertising fundamentals — customer research, offer architecture, creative testing frameworks. AI accelerates the process. But the foundation is what separates strategy that scales from creative that burns out in a week."
If the right column sounds like you,
I look forward to hearing from you.
Start with a free brand analysis. No commitment. Just clarity on where your creative stands and where it could go.